Mix and Match

Shipping policy

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.

📦 Order Processing Time

  • All orders are processed within 1–3 business days after order confirmation.

  • Orders are not shipped or delivered on weekends or public holidays.

  • During high-demand periods, processing times may be slightly longer. We appreciate your patience.

🚚 Shipping & Delivery Time

  • Estimated delivery time within Pakistan: 3–7 business days

  • Delivery times may vary depending on your location, courier service, and external factors such as weather or logistics delays.

💸 Shipping Charges

  • Free Shipping across Pakistan (if applicable — adjust if you charge)

  • Any applicable shipping charges will be clearly displayed at checkout.

📍 Shipping Locations

  • We currently ship to all major cities and regions across Pakistan.

  • For remote or hard-to-reach areas, delivery may take additional time.

📦 Order Tracking

  • Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or email (depending on your checkout details).

  • You can track your shipment through the courier’s tracking system.

🚫 Delivery Delays

We are not responsible for delays caused by:

  • Incorrect or incomplete shipping addresses

  • Courier service issues

  • Natural disasters, strikes, or unforeseen circumstances

🔄 Damaged or Missing Orders

  • If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of delivery with photos or videos as proof.

  • We’ll review the case and arrange a replacement or solution as quickly as possible.

❌ Order Cancellation

  • Orders can only be canceled before they are shipped.

  • Once shipped, cancellation is not possible.

📞 Contact Us

If you have any questions about shipping, feel free to contact our customer support:

+92 324 1163722