Mix and Match
Shipping policy
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
📦 Order Processing Time
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All orders are processed within 1–3 business days after order confirmation.
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Orders are not shipped or delivered on weekends or public holidays.
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During high-demand periods, processing times may be slightly longer. We appreciate your patience.
🚚 Shipping & Delivery Time
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Estimated delivery time within Pakistan: 3–7 business days
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Delivery times may vary depending on your location, courier service, and external factors such as weather or logistics delays.
💸 Shipping Charges
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Free Shipping across Pakistan (if applicable — adjust if you charge)
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Any applicable shipping charges will be clearly displayed at checkout.
📍 Shipping Locations
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We currently ship to all major cities and regions across Pakistan.
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For remote or hard-to-reach areas, delivery may take additional time.
📦 Order Tracking
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Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or email (depending on your checkout details).
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You can track your shipment through the courier’s tracking system.
🚫 Delivery Delays
We are not responsible for delays caused by:
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Incorrect or incomplete shipping addresses
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Courier service issues
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Natural disasters, strikes, or unforeseen circumstances
🔄 Damaged or Missing Orders
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If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of delivery with photos or videos as proof.
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We’ll review the case and arrange a replacement or solution as quickly as possible.
❌ Order Cancellation
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Orders can only be canceled before they are shipped.
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Once shipped, cancellation is not possible.
📞 Contact Us
If you have any questions about shipping, feel free to contact our customer support:
+92 324 1163722
